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Refund Policy

Last Updated: October 2025

Thank you for shopping with Inolty.
We strive to provide the best digital products and services to our customers. Please read our refund policy carefully to understand your rights and options regarding refunds or cancellations.

1. General Policy

Our refund policy applies to all purchases made through our website or associated platforms.
Because we offer digital products and online services, refunds are handled according to the nature of the item or service purchased.

2. Eligibility for Refund

A refund may be approved in the following cases:

  • You were charged more than once for the same order.

  • You experienced a technical issue that prevented access to your product or service.

  • The product or service received was completely different from what was advertised.

To be eligible, your refund request must be submitted within 7 days of the purchase date.

3. Non-Refundable Items

We do not issue refunds for:

  • Digital downloads once accessed or used.

  • Subscription-based services after the current billing cycle has started.

  • Customized or personalized digital content.

  • Services that have already been delivered or partially completed.

4. Refund Process

To request a refund:

  1. Contact our support team at info@inolty.com with your order details and a clear explanation of your request.

  2. Our team will review your case within 3–5 business days.

  3. If approved, the refund will be processed to your original payment method within 7–10 business days.

5. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  • First, check your bank account or payment provider again.

  • Then contact your credit card company; it may take additional time before your refund appears.

  • If the issue persists, contact us directly at info@inolty.com for assistance.

6. Service Cancellation

You may cancel your subscription or service anytime from your account settings.
Cancellations made before the next billing date will stop future charges but will not result in a refund for the current period.

7. Contact Us

For any refund-related questions or concerns, please contact us:
📧 info@inolty.com
🌐 www.inolty.com